Last updated: 10 December 2025
Privacy Policy
Last updated: 10 December 2025
Privacy Policy
Who we are
SINOPPIA CREATIVE STUDIO S.R.L. operates sinoppia.com.
Registered office: Bvd Decebal 12, Bucharest, 030967, Romania
Trade Register: J40/8154/2019. Tax ID (CUI): 41292778.
Contact: hello@sinoppia.com
We are the data controller for personal data collected through this website.
What we collect
We only collect what is needed to run the site, reply to you, and improve the experience.
When you browse the site
Technical data such as IP address, device and browser type, operating system, pages viewed, time on page, scroll and click events, referring page, and error logs.
When you contact us
Identity and contact details such as name, email, company, role. Your message and any files you send.
When you subscribe to Studio Signals
Email address and optional name.
We do not intentionally collect special category data. Do not send confidential information unless we have agreed on this in writing.
Why we use your data
Site operation and security. To load pages, prevent abuse, and keep the site reliable. Legal basis: legitimate interest.
Responding to enquiries and pre-contract steps. To answer questions and prepare proposals. Legal basis: contract or legitimate interest.
Analytics and experience. To understand how the site is used and improve design. Legal basis: consent.
Email updates. If you subscribe, we use your email to send updates. Legal basis: consent.
Tools and providers
We use trusted providers that process data on our behalf:
Hosting and CDN: Flywheel / WP Engine.
Analytics and experience: Microsoft Clarity and optionally Google Analytics 4. We load these only after you consent. Sensitive fields are masked by default.
Bot and abuse protection: Dark Visitors to detect non-human traffic.
Email and forms: our WordPress mailer or email provider.
Some providers may process data outside the EEA. When this happens we use Standard Contractual Clauses and additional safeguards.
Cookies
We use necessary cookies to run the site and optional cookies for analytics and experience. Details are in our Cookie Policy and in the cookie banner, where you can change your choice at any time.
How long we keep data
Server logs and security data are kept about 30 to 90 days unless needed for an investigation.
Enquiries are kept for the enquiry lifecycle and up to 24 months. If we start a project, we keep data as required for contracts, accounting, and legal obligations.
Analytics data follow the provider’s retention settings and your consent status.
Newsletter data are kept until you unsubscribe or we clean inactive lists.
Sharing
We do not sell personal data. We share data only with our processors listed above or when the law requires it.
Your rights
You can request access, correction, deletion, restriction, portability and you can object to processing where applicable. You can withdraw consent at any time for activities that rely on consent.
Requests: hello@sinoppia.com
You can also complain to the Romanian data authority ANSPDCP at www.dataprotection.ro
Security
We use technical and organizational measures such as encryption in transit, access controls, and backups. No method is perfect, but we act quickly on incidents and notify when required.
Changes
If we change this policy we will update the date. Significant changes will be shown on this page.